We’ve identified a water main burst linked to one of our water supply works in the Hastings area, which will likely lead to some customers losing water supply later on this morning.
We’re working hard to repair this burst, however this is a large water main in a difficult location and may take some time to fully repair.
We’re working with key partners to provide services as best as we can during any interruptions.
We will be prioritising vulnerable customers for deliveries of bottled water and will announce how this can be accessed for the wider public. We will keep our customers updated through different channels as regularly as we can.
As we are in lockdown, we strongly urge our customers to follow government advice and stay at home.
If you feel as though you should be part of the priority services register and aren’t already, please contact 0330 303 0277. During the Covid crisis you can call on behalf of a close relative.