Southern Water teams are dealing with a potential issue at a water supply works in the Swale area and will continue to work until we are absolutely confident that the situation is resolved. Our priority is to ensure the supply of wholesome water to customers in line with the stringent regulation standards we must uphold. As part of our incident response to operational issues we always plan for the worst possible case. We take early steps to ensure our partners, including those in local authorities, are aware if there is even a small possibility of an interruption to supply.
Should it become necessary to put local residents and businesses on alert for a temporary loss of water supply, we will do that at the earliest opportunity.
Every effort is being made to ensure this does not happen, particularly at such an incredibly difficult time.
Customers and local residents are strongly advised to visit southernwater.co.uk for the latest updates and follow @SouthernWater on Twitter and Facebook for updates on ongoing works.