Friday 7 October 16:30
We’ve fixed the burst pipe in Lidsing Road, so water should start returning to homes in ME7, ME8, ME9 and ME14 shortly.
We’re sorry again for the disruption caused today, and thank everyone for their patience.
Here’s what to expect when your water comes back on:
Friday 7 October 15:40
Those with no water in ME7, ME8, ME9 and ME14, the burst is now fixed and we expect supplies to return in the next couple of hours, but bottled water is now available at:
💧 Shopping Centre Overflow Car Park, Hempstead Valley Dr, Hempstead, Gillingham ME7 3PE.
We’re sorry again for the disruption and thank everyone for their patience.
Friday 7 October 15:30
We've finished the fix on the burst at Lidsing Road, Maidstone and we're now carrying out tests and sampling for water quality before slowly recharging the network to prevent further issues.
We know that customers have been without water since this morning, and we're working as fast as we can to get your taps flowing.
Friday 7 October 10:53
We’re really sorry to everyone in ME7, ME8, ME9 and ME14 for the disruption caused by the burst main in Lidsing Road, Maidstone.
Your water may be off for the next few hours, but we’re on site fixing the issue and doing all we can to return supplies to homes as quickly as possible.
In the meantime, we’re delivering bottled water to everyone on our Priority Services Register.
Thank you for your patience.
Friday 7 October 09:59
We are extremely sorry for the disruption caused by a burst water main in Lidsing Road, Maidstone. The burst main is affecting customers in postcodes ME7, ME8, ME9 and ME14.
Our engineers are on site already trying to fix the issue and re-route the network. We are also delivering bottle water to vulnerable customers in the area.
We are sorry for the inconvenience this is causing customers and are working to return all homes to supply as quickly as possible. Further updates will be provided on our website and social media.
