If you need to escalate an issue

Have an enquiry about your bill or another billing related issue

Please call 0330 303 0277 or email [email protected].

Have an operational enquiry or issue

(Blockages, High water usage, leaks, burst pipes)

Please call 0330 303 0368 or email [email protected]. 

Have an enquiry relating to Developer Services

(New build, new water or sewer connection)

In the first instance please contact our Service Desk team on

0330 303 0119 option 5 or email us at [email protected].