A system fault at our Brook Road Swalecliffe Wastewater Pumping Station has resulted in wastewater leaving our Brook Pumping station and entering a nearby brook.
Our specialist teams are on site, the failure has been identified and a fix has being carried out. The site is now running as normal.
We have notified the Environment Agency, Natural England and the Local Authority and will continue to work with them and our regulators in the coming days to assess and mitigate against impact to the environment.
Our teams were on site at first light to carry out beach walks at Herne Bay, Tankerton and West Beach. Minimal signs of any waste were found. A full clean-up is under way along the affected stretch of brook and we will undertake any work that is necessary.
Southern Water is committed to protecting the environment and part of this is being fully transparent about how we operate. No pollution is acceptable to us and we believe it is important that our customers are always fully informed. We will continue to strive to do better.